Return & Refund Policy

As we deal in used textile machinery, all products are sold subject to buyer inspection and mutual agreement. 

No Standard Returns

Returns or cancellations are generally not accepted once the transaction has been completed and the machinery has been handed over or dispatched.

Buyer Inspection Responsibility

Buyers are strongly encouraged to inspect the machinery personally or request detailed photos, videos, specifications, and operating details before confirming the purchase.

Condition & Performance

As the machinery is pre-owned, normal wear and tear may be present. Buyers acknowledge and accept the condition of the equipment at the time of purchase.

Exceptions

If the delivered product materially differs from the mutually agreed specifications, buyers must notify us in writing within 48 hours of delivery with supporting evidence.

Resolution

Upon review of the claim, we may, at our discretion, offer an appropriate resolution such as clarification, replacement (if available), partial adjustment, or other mutually agreed settlement.

Contact Us

For any concerns or clarifications, please contact our team through the phone number or email address provided on our website.